Frequently Asked Questions
Everything you need to know about your Nirvana Official Store experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid return label.
How do I know which size to order?
Each product page features a detailed size guide with measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.
Are your products sustainably made?
We are committed to ethical fashion. Many of our collections utilize organic cotton and recycled polyester, and we partner exclusively with factories that ensure fair wages and safe working conditions.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.